General
A Plymouth based residential property management company, with its highly experienced and dedicated team, Tuffins offers a particularly personal, professional and flexible approach to residential property letting and management.
Our clients include private individuals, limited companies, family and charitable trusts, Residential Management Companies (RMC’s) and Right to Manage Companies (RTM’s).
Our tightly defined geographical area of operation means that we are close at hand and ensures our ability to closely monitor our buildings through regular inspection.
Tuffins – Team Members
Andrew Warland - Director
Andrew is a chartered Surveyor with over 30 years’ experience in the property management arena.
He studied in London and remained in the capital for over 20 years working at firms including Barnard Marcus, Lambert Smith Hampton, and Pepper Angliss & Yarwood, gaining vast experience of all aspects surrounding the ownership, occupancy, management of both commercial and, predominantly, residential property
Since returning to Plymouth in 2008 to acquire the long established busines of Tuffins, Andrew has specialised in the management of private residential apartment buildings, together with other disciplines associated with apartment ownership and administration, particularly, lease extensions, Right to Manage and enfranchisement.
Block Property Management
Carol Williamson - Senior Property Manager
The longest serving member of the team, Carol has steered the block management side of our business for now over 25 years during which time she has developed a formidable knowledge of much of the legal and practical aspects of communal residential ownership and administration, including a meticulous aptitude towards service charge accounting.
Jenny Mullins - Property Manager
Having spent years in the banking industry, Jenny made the transition to residential property management and as a level headed and knowledgeable individual with highly developed communication skills. She is responsible for all aspects of residential property management work, including repairs and maintenance projects and insurance claims.
Josephine Vickers – Property Manager
A highly competant property manager, with now over years of residential property management experience, Josephine has rapidly gained an impressive level of knowledge of both the practical and technical aspects of residential property management.
Sarah Hogarth – Property Management Assistant
An invalubale addition to the Tuffins team, Sarah, often the first point of contact at Tuffins, brings a friendly and reassuring approach to dealing with repairs, escape of water, car parking and the multitude of other issues arising from the occupancy and management of multi-occupied buildings.
Accounting / Bookkeeping
Lynn Lindley-Buckley – Accounts Administrator
Lynn is responsible for all the rent and service charge receipts and bill payments. In collaboration with the property managers she is responsible for resolving accounts related queries on behalf of landlords, tenants and leaseholders.
Wendy James - Property and Accounts Administrator
Part of the team for almost 20 years, Wendy offers invaluable support to the accounts function of the company. This includes the collection of service charges, bank reconciliations, company confirmation statements for Residents Management and Right to Manage company clients, and general client company administration.
Wendy also assists with the property function when required providing valuable support to our property managers and clients.
Lettings
Alison Grinsted – Lettings Manager
A highly experienced lettings negotiator, Alison has been involved in property letting and management at Tuffins for some 14 years. She is responsible for all property inspections, tenant viewings, preparation of inventories and check-ins check-outs of tenants.
Cheryl Honeywill and Louise Spencer – Lettings Administrators
Cheryl and Louise are responsible for vetting all tenancy applications, obtaining references, preparing tenancy agreements, serving notices and generally ensuring that applications are processed quickly and efficiently. They also routinely deal with enquiries from Landlords and tenants. Louise in addition is responsible for ensuring compliance with gas and electrical safety regulations
